Which phone model does the case need to fit?
Start with the exact model name. Similar names, different sizes or different model years do not establish interchangeable accessories. For Galaxy devices, Samsung explains where to find model details, including in settings. The model matters when selecting a case; you do not need to share its unique IMEI publicly for this purpose.
Record the full name, including any Plus, Pro or size designation that belongs to your device. Compare it with the case’s explicit supported-model description. A photograph of the front does not reliably distinguish similar variants. If uncertain, clarify the fit on the actual device before choosing primarily by colour or material.
What should I check when trying it on?
Fit the case only as its instructions describe. It should not require forced bending or excessive pressure. Then check every side: are the camera and flash clear, do buttons work normally, and does your usual charging plug fit? A generous-looking opening can still leave an edge pressing a button elsewhere.
Consider everyday handling too. Can you hold the phone securely, reach its fingerprint sensor and use gestures at the screen edge? A case that is awkward for you or comes away unintentionally may be unsuitable despite a matching model label. A short fitting check is not a stress test or a guarantee against drop damage. Ask for any specific protection claim to be explained using the product information.
Will the case work with my screen protector?
Assess the combination rather than choosing both independently. A case edge may touch an existing protector or lift a corner. Check its edges after fitting without pressing the glass down or peeling it away as a test. When choosing a new protector, ask whether it is intended to work with the case you want.
If something is already cracked, first clarify whether it is the protector or the display itself. Our guide to screen protectors and display damage helps describe what you can see. A new case does not repair broken glass or a damaged housing. Do not hide existing damage under additional pressure during a tight fitting check.
Will cables and wireless charging still work?
Include the accessories you actually use in the decision. Google identifies cases as a possible obstruction to a connector or wireless charging. Fitting the handset therefore does not automatically establish every charging function.
Apple’s wireless-charging guidance includes cautions about very thick or metal cases and objects between the phone and charger. Check the instructions for your exact phone, case and charger combination. A magnetic ring shape alone does not prove a particular charging performance. Do not place cards or other sensitive items between the handset and charging surface without considering the instructions.
How should I prepare to shop in Munich?
For an enquiry at City Mobile & Gold Al Fahad on Landwehrstraße 4, note the model, the kind of case you want and any existing screen protector. Ask about a suitable selection before travelling; this website does not guarantee stock for your model. Find contact details and directions on the homepage.
A useful shopping checklist is: exact model, fitting check, clear camera, accessible buttons, connector space and the charging function you need. Ask about the conditions for the particular item rather than assuming a general returns promise. If you are still choosing a different handset, establish the model first using the used-smartphone checklist. You can then choose accessories for the actual device.
Common questions
Is screen size enough to choose a phone case?
No. The precise model variant and explicitly supported fit matter. Check the camera, buttons and ports too.
Can I keep my existing screen protector?
It depends on the particular combination. Check whether the case edge touches or lifts the film or glass. Do not force it down.
Is an illustrated case available in store?
The images are generated concepts. Ask about the real selection and availability using your model name.
Sources & context
Manufacturer and specialist sources checked on 28 October 2026. Editorial demo guide, not a documented customer repair or a shop-confirmed procedure. Confirm specific offers and processes with the business.
